Frequently Asked Questions
Everything you need to know about our curated collections.
How do you ensure the safety of fragile art and interior pieces during shipping?
We use specialized, high-durability packaging and reinforced cushioning for all art and interior items to ensure they arrive in perfect condition. Each piece is handled with extreme care by our logistics partners.
What is your return policy for fashion and gift items?
We offer a 30-day return window for most fashion and gift items, provided they are in their original, unused condition with all tags attached. Please note that custom-made art pieces may be subject to different terms.
Do you offer international shipping for your collections?
Yes, we ship our fashion, art, and interior products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your art and interior products ethically sourced?
Sustainability and ethics are at our core. We partner exclusively with independent artists and manufacturers who follow fair labor practices and utilize high-quality, responsibly sourced materials.
Can I request a custom gift wrap or a personalized message?
Absolutely. We offer premium gift-wrapping services and the option to include a handwritten note with your order. You can select these options on the cart page before proceeding to checkout.
How can I track the progress of my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.